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Shipping and Return Policy
International Orders
- International shipments are subject to additional charges (Shipping charge may differ depending on its destination country).
- International customers are responsible for all duties, taxes, shipping and insurance charges.
- All international orders will be handled within the boundary of United States trade laws and within our company policy.
- No international laws and foreign trade customary practice will be applied.
Returns & Exchanges
- Due to Covid-19 safety instruction form state government, we no longer accept return nor exchange of all face masks until further notice.
- No returns will be accepted without Return Authorization.
- All claims must be made within (10) days upon receiving the goods.
- Defective goods must be received within (10) days after the RA# is issued.
- We cannot accept return goods that are soiled, worn, bears markings, stickers, or without the original tags.
- All shipping fee for return or exchange is on customer's account.
- Other returns will be subject to a 30% restocking fee with freight prepaid.
- Returns & exchanges cannot be honored for all international orders.
- This is due to related import tax and duty and other complication of having order returned to us.