Services

Tactical Performance, Inc. accepts small size personalized production to meet your needs. We can accept specialized production for as low as 30 pcs per items.If your unit or colleagues are in need of specialized high performance equipment, we can help you. Please submit us your design and necessary specifications to our product development team and we can come up with your needed gear.

For specialized production, please send email to:

specialeuip@tactical-performance.com


SHIPMENT:

International shipments are subject to additional charges. (Shipping charge differs depending on its destination country).   International customers are responsible for all duties, taxes, shipping and insurance charges.

GSA DISCOUNT:

We will provide special discount for military and law enforcement personal. Please send email to us from .mil or .gov email address to identify yourself. After your identity is confirmed, we will exempt TAX and enter proper GSA discount to your order.

PAYMENT:

We accept major credit cards and PayPal payment.

EXCHANGE:

Return & exchange can not be honored for all international order and shipment. Please understand these terms and place your orders.  If in case items have defects, please informed to us within ten (10) days from receipt of goods.  We will issue RA# for your return and provide instruction of how to return items to us.  Please be reminded that we can not accept return goods that is soiled, worn, bears markings, stickers or tag not originally on the products.

CLAIMS & RETURNS:

No returns will be accepted without Return Authorization. All claims must be made within (10) days upon receiving the goods. Defective goods must be received within (10) days after the RA# was issued. We cannot accept return goods that is soiled, worn, bears markings, stickers, or tag not originally on the products. Other returns will be subject to 15% restocking fee with freight prepaid.

ORDER POLICY:

All international orders will be handled within the boundary of United States trade laws and within our company policy.  No international laws and foreign trade customary practice will be applied.